At The Call Center School we are using the latest technologies to make sure our content loads as fast and runs as smooth as possible. But there may be cases where something does not work like it should. In this article we'll troubleshoot the problem.
Check your browser
Our e-learning content works the following browsers;
Internet Explorer 11 (or newer)
If you use a different or older version, we recommend upgrading to one of the above mentioned browsers.
Check your firewall settings
Please click the links below and check if you can see the The Call Center School logo.
Not seeing a logo?
This very likely means that your company's firewall is blocking our content. Please contact your IT department and ask them to allow access to the domain mentioned above.
Check your cookie settings
Our application requires cookies in order to function. Please make sure to enable cookies for our application. To see if your browser allows cookies, please click here.
Refresh the browser's cache
Sometimes, you might experience wrong behavior on a website because browsers store website content locally to speed things up. To ensure you have the latest version of our website, go to www.thecallcenterschool.com and refresh your browser's cache by following one of these simple steps.
Still not working?
If you have checked the above and you still experience problems, please contact us. To speed up the process it would be really helpful if you could send a screenshot and tell us which operating system and which browser you are using.