How can I reset my password?
It's easy to reset your password! Go to our Forgot Password page and follow the instructions as required.
Alternatively, you can go to The Call Center School's Login page and click Forgot your Password?, then follow the reset instructions as requested.
Resetting another user's password
If you are the administrator for your account, you can set or change a user's password under the Account tab.
Then, select the individual's name from your list of users.
Last, click "New Password".
Note: The user will not be notified about his new password, so you need to communicate the new password manually. Also, for security reasons, we recommend the user to change his password after logging in.