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FAQs
Our most frequently asked questions at your fingertips
8 articles in this collection
Written by
Ashley Kalcic
and
Twan de Leijer
How to add your certification to LinkedIn
Step by step instructions to add a certification to LinkedIn
Written by
Ashley Kalcic
Updated over a week ago
Can I retake the exam?
Whether you have passed or failed the mastery exam, you can retake the exam as many time as you want.
Written by
Twan de Leijer
Updated over a week ago
Problems loading the content?
How to troubleshoot when something is not working
Written by
Twan de Leijer
Updated over a week ago
Resetting your password
Forgotten your password or need to reset another user's password? Here's what to do.
Written by
Ashley Kalcic
Updated over a week ago
Where are the answers for the Mastery Exams?
Some information about our Mastery Exam approach.
Written by
Ashley Kalcic
Updated over a week ago
Why is my module / course assessment score not registering?
Is your assessment score not registering? Here's what to do.
Written by
Ashley Kalcic
Updated over a week ago
Adding a previously deleted user
Considerations when adding previously deleted users.
Written by
Ashley Kalcic
Updated over a week ago
Why does my completed module have a blue Pause icon?
If your module is displaying a blue Pause icon, here's what to do.
Written by
Ashley Kalcic
Updated over a week ago