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FAQs

Our most frequently asked questions at your fingertips

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8 articles in this collection
Written by Ashley Kalcic

How to add your certification to LinkedIn

Step by step instructions to add a certification to LinkedIn
Ashley Kalcic avatar
Written by Ashley Kalcic
Updated over a week ago

Can I retake the exam?

Whether you have passed or failed the mastery exam, you can retake the exam as many time as you want.
Ashley Kalcic avatar
Written by Ashley Kalcic
Updated over a week ago

Problems loading content?

How to troubleshoot when something is not working
Ashley Kalcic avatar
Written by Ashley Kalcic
Updated over a week ago

Resetting your password

Forgotten your password or need to reset another user's password? Here's what to do.
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Written by Ashley Kalcic
Updated over a week ago

Where are the answers for the Mastery Exams?

Some information about our Mastery Exam approach.
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Written by Ashley Kalcic
Updated over a week ago

Why is my module / course assessment score not registering?

Is your assessment score not registering? Here's what to do.
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Written by Ashley Kalcic
Updated over a week ago

Adding a previously deleted user

Considerations when adding previously deleted users.
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Written by Ashley Kalcic
Updated over a week ago

Why does my completed module have a blue Pause icon?

If your module is displaying a blue Pause icon, here's what to do.
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Written by Ashley Kalcic
Updated over a week ago
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