Getting Started with The Call Center School | The Call Center School Help Center

Getting Started with The Call Center School

Our quick video reference guides and other useful information

6 articles in this collection
Written by Ashley Kalcic and Twan de Leijer

How to revoke an assignment

Here's what to do when you'd like to remove a user's access to an e-learning course

Written by Twan de Leijer
Updated over a week ago

Technical requirements

This article describes the technical pre-requisites for using The Call Center School

Written by Twan de Leijer
Updated over a week ago

How to purchase e-learning courses from The Call Center School

Using our online shop to buy e-learning content

Written by Twan de Leijer
Updated over a week ago

How to set up user accounts for your employees

How to add new users and assign admins and trainers

Written by Ashley Kalcic
Updated over a week ago

How to assign e-learning courses

Using the Assignments tab

Written by Ashley Kalcic
Updated over a week ago

How to track your employees' learning progress

Using the Reporting tab

Written by Ashley Kalcic
Updated over a week ago