Getting Started with The Call Center School | The Call Center School Help Center

Getting Started with The Call Center School

Our quick video reference guides and other useful information

6 articles in this collection
Written by Ashley Kalcic and Twan de Leijer

How to revoke an assignment

Here's what to do when you'd like to remove a user's access to an e-learning course

Written by Twan de Leijer
Updated over a week ago

Technical requirements

This article describes the technical pre-requisites for using The Call Center School

Written by Twan de Leijer
Updated over a week ago

How to purchase e-learning courses from The Call Center School

Using our online shop to buy e-learning content

Written by Twan de Leijer
Updated over a week ago

How to set up user accounts for your employees

How to add new users and assign admins and trainers

Written by Ashley Kalcic
Updated this week

How to assign e-learning courses

Using the Assignments tab

Written by Ashley Kalcic
Updated over a week ago

How to track your employees' learning progress

Using the Reporting tab

Written by Ashley Kalcic
Updated over a week ago