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Getting Started with The Call Center School
Getting Started with The Call Center School
Our quick video reference guides and other useful information
5 articles in this collection
Written by
Ashley Kalcic
How to revoke an assignment
Here's what to do when you'd like to remove a user's access to an e-learning course
Written by
Ashley Kalcic
Updated over a week ago
Technical requirements
This article describes the technical pre-requisites for using The Call Center School
Written by
Ashley Kalcic
Updated over a week ago
How to set up user accounts for your employees
How to add new users and assign admins and trainers
Written by
Ashley Kalcic
Updated over a week ago
How to assign e-learning courses
Using the Assignments tab
Written by
Ashley Kalcic
Updated over a week ago
How to track your employees' learning progress
Using the Reporting tab
Written by
Ashley Kalcic
Updated over a week ago