Go to The Call Center School
Advice and answers from the The Call Center School Team
Getting Started
Set yourself up for success.
4 articles
Written by
Mary Ptacin
and
Ashley Kalcic
User management (Admin only)
9 articles
Written by
Dave Cerrone
and
Mary Ptacin
Course management (Admin/Trainer)
5 articles
Written by
Dave Cerrone
Reporting (Admin/Trainer)
6 articles
Written by
Mary Ptacin
and
Dave Cerrone
User personal summary (Admin/Trainer/Learner)
Access your individual learning progress
2 articles
Written by
Dave Cerrone