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Advice and answers from the The Call Center School Team

Getting Started

Set yourself up for success.

4 articles
Mary Ptacin avatarAshley Kalcic avatar
Written by Mary Ptacin and Ashley Kalcic

User management (Admin only)

9 articles
Dave Cerrone avatarMary Ptacin avatar
Written by Dave Cerrone and Mary Ptacin

Course management (Admin/Trainer)

5 articles
Dave Cerrone avatar
Written by Dave Cerrone

Reporting (Admin/Trainer)

6 articles
Mary Ptacin avatarDave Cerrone avatar
Written by Mary Ptacin and Dave Cerrone

User personal summary (Admin/Trainer/Learner)

Access your individual learning progress

2 articles
Dave Cerrone avatar
Written by Dave Cerrone